Rural Development through Information Technology : A Case Study of Dhar District of Madhya Pradesh
The present study is an attempt to know how information technology is playing a significant role in the development of the rural society. It is a case study of gyandoot of Dhar district of Madhya Pradesh. Information Kiosks/Gyandoot is based on a PCO model. It provides different kind of services to the rural masses to improve their quality of life. The services are concerned with their regyular routine such as agriculture, education, health. social relation, product marketing, administration, planning and current information needs.
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Kiosks managers are basically computer operators and works as a facilitator between information system and servcies rendered to rural people. In this system gram panchayat and zilla panchayat both the bodies play important role in the establishment of the kiosks. They are involved in the selection of Kiosks Manager and providing finance regarding the establishment of the kiosks.
To fulfil the objectives of the study the views of kiosks managers and rural people and government officials were taken and analysed thereafter. The findings of the study are as under :
The use of information technology in rural areas of Dhar district of Madhya Pradesh is definitely fruitful for the development of the rural society. Besides having several constraints from service providers, government officials, gyandoot samiti, rural people are availing required information like mandi rates (marketing of agricultural products), certificates (caste, domicile), complaints (government employees, village problem), gram haat, gram dak, land records (khasara, B1), marraige proposal, teevradoot tatkal bulayen (doctor, patwari etc.), sawaliram (education) and driving license.
As far as transparency in administration is concerned, the role of information system is positive but beaurocrates are not playing their role in such manner as desired. The rural people are satisfied with some sort of servcies available with the centre like certificates, complaints and land records but have grievances for some services and persons involved the the information system.